CONTACT: UK & IRE US CHAU

We believe 

that every guest
experience

should be

unique

My guest looks distraught...what's happened? He's lost his laptop...I'm going to find it. Read the full story here...

My guest looks distraught...what's happened?
He's lost his laptop...I'm going to find it.
Read the full story here...

Jerry, Rapport Ambassador

Hello and welcome to Rapport

We are an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

Our full time salaried employees provide
the following services to our clients

 

Reception Services

Event Management

Meeting Room Management and First-fix AV Support

Room Booking and Helpdesk/Facilities Support

Switchboard and Call Services

24 Hour Concierge Service (visit website)

 

Want to know more?

Please get in touch  

What we do

What we do

It’s only because we’re so different that we can create something amazing.

Read more
How we do it

How we do it

The secrets to our success are our ambassadors and training academy.

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Join us

Join us

Always looking for exceptional people with outstanding personalities.

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We know your business is all about building valuable relationships, so we will do whatever it takes to ensure your clients and guests enjoy a remarkable experience. Anticipating their needs – even before they do and saving them precious time.

Laptop quickly reunited

Laptop quickly reunited

My guest was distraught because he'd left his laptop on a plane. Whilst my colleague made numerous calls to locate it, I immediately set off to the airport and was able to pick it up. Much to my guest’s relief and delight I got back just in time for his presentation.

 

How may we help you?

Please get in touch  

An amazing team of unique individuals who can bring their whole selves to work

Awards won by our team

Winners in
2013, 2014, 2016,
2018, 2019, 2021

Recognised
since 2015

Winners in
2014, 2015, 2016,
2017, 2018, 2021

Winner in
2019

Winner in 2021

Winner in 2021

Winner in 2021

Winner in 2021

Your personal introduction

If you'd like advice on improving your guest experience, let's share expertise. Alternatively, we can manage everything for you. It's what we excel at.

 

Get in touch  

Follow us on Twitter @RapportService, connect with us on LinkedIn, or find us on Facebook and Instagram.

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